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Bug report, feature request, partnership — we read every message.

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We'll get back to you within 24–48 hours.

Contact info

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Email

team@novaclip.tech
Replies within 24–48 hours

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Bug Reports

Use the form and select Bug Report — include your browser, OS, and steps to reproduce.

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Feature Requests

We love hearing what you need. Select Feature Request and describe your use case.

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User Manual

Before contacting, check the User Manual — most questions are answered there.

Quick answers

How do I export my video?

Click the Export button in the toolbar (or press Ctrl+E). The video renders in your browser and downloads as a .webm file.

My video isn't playing in the editor

Try a different format — MP4 (H.264) works best. MOV and WebM also work. MKV support varies by browser.

Will my files be uploaded to a server?

No. Nova Clip is 100% client-side. Your footage never leaves your device.

Which browser works best?

Google Chrome or Microsoft Edge give the best experience. Firefox works but export may be slower.