If you create an account, your name, email and profile photo (for Google sign-in). If you use the
contact form, your name, email and message, which we use to reply. We also add up anonymous daily counts: which page was opened, where the visit came from (the site that linked to it, the tag of the link, or the app it was opened in), whether the device is a phone or a computer, and, once a day per browser, the browser, operating system and language, and the country and state the visit comes from (a small service of ours works them out from your IP address for that moment, answers with those two names and keeps nothing). The editor also counts exports (format, mode and length, never file names or content) and failed exports by error type. The apps count which tool gave a result (for example Compress PDF or MP3 cutter), and once a day per browser that a tool was used, never the file, its name or what is in it. When something breaks (a script error, a tool that could not finish, or a message that says something failed), a count is added for that problem, once a day per browser: the page, the place in our code or the step of the tool, the kind of error and the kind of browser, never the file, what is in it, what you typed or the text of the error. There are no cookies, no IP address is kept and nothing identifies you, and nothing is counted when your browser sends Do Not Track or Global Privacy Control. If you answer the feedback card that may come after a tool gives a result (five faces and a few buttons), your answers are stored without your name or email. If you write to us in the Feedback box, you sign in with Google and what you type is stored as a message with your name and email, so that we can answer you; our answer comes to your Account page. Details are in the
Privacy Policy.